These Terms and Conditions ("Terms") govern your use of Charlie & Bea's website (the "Site") and your purchase of goods ("Products") offered on the Site. By accessing or using the Site and purchasing Products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site or purchase any Products.
By using the Site and purchasing Products, you agree to comply with these Terms and any additional terms and conditions provided by Charlie & Bea. If you do not agree to these Terms, please do not use the Site or purchase any Products.
RETURN AND REFUND POLICY
At Charlie and Bea, we want you to be completely satisfied with your purchase. If for any reason you are not entirely satisfied with your purchase of our products made out of material, we're here to help.
RETURNS
You have 15 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase and reason for return.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
CONTACT US
If you have any questions on how to return your item to us, contact us at deb@charlieandbea.com
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